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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for AL and PO Corporation include:
- 124 complaint(s) filed against business
- 8 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for AL and PO Corporation include:
- Length of time business has been operating
- Response to 124 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||105|
|Total Closed Complaints||124|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Business ManagementMr. Dmitry Feldman, Owner Mr. Alex Feldman, Co-Owner
Compression Clothing/Garments Store Fronts Hosiery - Retail Health & Medical - General Hospital & Medical Equipment & Supplies All Other Health and Personal Care Stores (NAICS: 446199)
Alternate Business NamesBrace Planet Compression Sport Compressionsale CompressionSale.com Jobst Compression Sales Maternity Sockshop Miracle Medical Miracle Medical Supply
A recent review of complaints filed with the BBB of Chicago & Northern Illinois against AL and PO Corporation delineates a pattern of consumer allegations.
Over the past 12 months, the BBB has closed fifty-two (52) consumer complaints against the company. In thirty (30) of these complaints, consumers alleged that the product that the company offers could not be used as advertised, most of them stating that they could not use the product because it did not fit, but company reps helped determine what size would fit the customer and the customer ordered the product based on the rep's recommendation.
Others stated that they needed the product within a specific time frame, and the company failed to ship within the specified window. While in these cases the company does not provide a refund and the customer is required to pay a restocking fee. Consumers further alleged that when they ask about exchanging the product for a proper fit, the company would not allow a direct exchange, either.
Moreover, of the fifty-two (52) complaints closed against the company, nineteen (19) of them have been closed as delayed resolution.
To date the company has not addressed these specific consumer allegations.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview