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BBB Accredited Business since

Victory Records Inc.

Phone: (312) 666-8661 Fax: (312) 666-8665 View Additional Phone Numbers 346 N Justine St  5th Floor, Chicago, IL 60607 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Victory Records Inc. is a record label which sells merchandise and music from alternative music artists, including pop punk, emo, goth, and metal bands. Located in Chicago, IL, this company ships products and music nationally and internationally through their website and connections with physical storefronts, as well as through their signed bands touring across the country and world. The record label was founded in 1989 and has connections with major music distributors, including Amazon, Trans World, and Hot Topic.

Bands that have signed with this label include Reverend Horton Heat, A Day To Remember, Atreyu, Funeral For A Friend, Silverstein, Taking Back Sunday, Thursday, Hawthorne Heights, Freya, and Driver Side Impact. The company sells merchandise for their bands through Victory Merch, and also sells merchandise through physical storefronts such as Hot Topic. They publish music through a subdivision known as Another Victory and operate a street team known as the Victory Street Team which assists in gaining publicity for their bands as they tour. New artists can submit a demo to the company through their website for consideration. Visitors can also download a digital sampler of music from the label's artists.

Visit the website for Victory Records Inc. to learn more about the bands currently signed to the label, read lyrics for the music from the bands, shop for merchandise and music, and submit a demo for consideration from the label.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Victory Records Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Victory Records Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Victory Records Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 24, 2004 Business started: 01/01/1996 Business started locally: 01/01/1996 Business incorporated 01/04/1996 in IL
Type of Entity


Business Management
Mr. Tony Brummel, Owner Mr. Clint Billington, Production Manager
Contact Information
Customer Contact: Mr. Clint Billington, Production Manager
Principal: Mr. Tony Brummel, Owner
Number of Employees


Business Category

Compact Discs, Tapes & Records - Retail Internet Shopping Book, Compact Disc, & DVD Clubs Music Publishers Electronics Stores (NAICS: 443142)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.