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BBB Accredited Business since

Rozlin Financial Group, Inc.

Phone: (866) 217-9080 Fax: (815) 895-8368 PO Box 537, Sycamore, IL 60178 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Rozlin Financial Group, Inc. (RFGI) is a debt collection agency located in Sycamore, Illinois. RFGI began operations in 2008 and has rapidly grown ever since.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rozlin Financial Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Rozlin Financial Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 11

Additional Information

BBB file opened: February 20, 2009 Business started: 01/01/2009 in IL Business started locally: 01/01/2009 Business incorporated 08/27/2008 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Mark Chaplin, President Mr. Jason Roozee, Vice President
Contact Information
Principal: Mr. Mark Chaplin, President
Business Category

Collection Agencies Collection Agencies (NAICS: 561440)

Service Area
United States Nationwide
Alternate Business Names
Products & Services

Debt Collection

Customer Review Rating plus BBB Rating Summary

Rozlin Financial Group, Inc. has received 5 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.