This Business is not BBB Accredited
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Halsted Financial Services, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Halsted Financial Services, LLC's rating include:
- 203 complaints filed against business
Factors that raised Halsted Financial Services, LLC's rating include:
- Length of time business has been operating.
- Response to 203 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||181|
|Problems with Product / Service||19|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||203|
Additional Complaint Information
A recent review of BBB complaints has delineated a pattern of consumer allegations against Halsted Financial Services, LLC.
In their complaints, consumer allege that:
Halsted Financial Services, LLC contacted consumers with the intent to collect on a debt that was already settled, or never belonged to the consumer in the first place.
These consumers further allege that they were unable to obtain written verification of their debt from the company.
On April 20, 2015, Halsted Financial Services, LLC informed the BBB of the following procedures they have in place to assist consumers with these concerns:
Halsted Financial Services first verifies at least two of three pieces of information, including the last 4 digits of the SSN, date of birth, and/or current address, before disclosing the nature of the call.
When verification is obtained, the consumer is given specific details of the account, and is allowed the right to request original documentation in writing. Upon this request, the company puts forth the request to their contracting client, and ceases collection activity for the following 30 days.
If unable to fulfill the consumer's request within that time frame, the company ceases all collection activity and closes the account in their office.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Halsted Financial Services, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Syed Ali (COO)Customer Contact: Pran Navanandan Adelle Calahan (Credit and Collections Compliance Officer (CCCO)) Charles McDermott (Compliance Officer)
Alternate Business NamesHalsted Financial
Industry TipsDebt Consolidation Services
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview