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BBB Accredited Business since

FMS Investment Corp

Phone: (800) 605-9817 Fax: (800) 889-3002 View Additional Phone Numbers 1701 Golf Rd STE 2-150, Rolling Meadows, IL 60008 View Additional Email Addresses

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I3 Group is a loss mitigation company which assists students and schools in educating students about financial literacy and reducing the risks of students defaulting on their student loans. This company serves a national audience as well as customers throughout the Chicagoland area, including those in Evanston, Skokie, Niles, Lincolnwood, Lake Forest, Aurora, West Chicago, Wheaton, Tinley Park, Oak Park, Deerfield, Highland Park, Crystal Lake, Buffalo Grove, Elk Grove Village, Palatine, Brookfield, Rockford, DeKalb, McHenry, Warrenville, Joliet, Bolingbrook, Romeoville, and Schaumburg. Services available from this company include financial counseling, loss mitigation, student loan education, and defaulting prevention.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that FMS Investment Corp meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for FMS Investment Corp include:

  • 47 complaint(s) filed against business

Customer Complaints Summary Read complaint details

47 complaints closed with BBB in last 3 years | 25 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 17
Billing/Collection Issues 12
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 16
Total Closed Complaints 47

Customer Reviews Summary Read customer reviews

3 Customer Reviews on FMS Investment Corp
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: November 10, 2005 Business started: 06/09/2009 in IL Business started locally: 01/01/1993 Business incorporated 10/14/2003 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Ms. Karen Dolan, Accounts Payable Mr. Tom Ost, Client Service Manager Mr. Balaji Rajan, President
Contact Information
Principal: Ms. Karen Dolan, Accounts Payable
Related Businesses
I3 Group LLC Ceannate Corp. AuthenticAid Inc. IonTuition, Inc.
Business Category

Collection Agencies Project Management Consumer Finance & Loan Companies Credit - Debt Consolidation Services Financial Services Collection Agencies (NAICS: 561440)

Alternate Business Names
Financial Management Systems FMS - Financial Management Systems FMS Collections

Customer Review Rating plus BBB Rating Summary

FMS Investment Corp has received 3.22 out of 5 stars based on 3 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.