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Find a Location

Brennan & Clark has 1 locations, listed below.

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    Business ProfileforBrennan & Clark

    Collections Agencies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2013

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    721 E Madison St STE 200, Villa Park, IL 60181-3082
    BBB File Opened:
    7/13/1993
    Years in Business:
    43
    Business Started:
    10/1/1980
    Business Started Locally:
    10/1/1980
    Business Incorporated:
    2/25/1999
    Accredited Since:
    11/1/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Brennan & Clark, LLC
    • Brennan & Clark, Ltd., LLC.
    Business Management
    • Ms. Meg Scotty, President
    Contact Information

    Principal

    • Ms. Meg Scotty, President

    Customer Contact

    • Ms. Tracy Kaufmann, COO
    Additional Contact Information

    Fax Numbers

    • (630) 279-7045
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    This collection agency has been calling me in regards to alleged amounts owed to Paychex and The Hartford. I have NEVER signed or implied any contracts with either of these companies. I have been ignoring phone calls from this collection agency but answered the call on Feb 15, ****. ******* was very rude and implied that I owed money to these agencies. I DO NOT owe them anything. In looking up BBB complaints against this company, I see that I am not the only one that they have contacted in regards to Paychex. This company should be thoroughly investigated for fraud, threats and intimidation. If these are legitimate claims, why have they not sent me information in the mail instead of just calling on the phone with their threats.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matthew F

    1 star

    02/14/2024

    Absolute scammers pretending to be attorneys to collect on debt that doesn't exist. Sending threatening emails and calls. The worst of the worst.    

    Brennan & Clark Response

    02/16/2024

    February 16, 2024Thank you for the opportunity to respond to Mr. ********* complaint. Brennan & Clark is a well-established, highly regarded, licensed Commercial collection agency that has been operating for the past 40 years. We are not scammers. We were reaching out to ******************** in an attempt to collect a debt from ************************ and Cooling on behalf of our Client, Paychex who ******************** had used for payroll purposes. Prior to Paychex placing the debt with my office, ******* had made several attempts to resolve the matter with ********************************** through telephone and email attempts to no avail. Their last email sent to ******** ***************** prior to placing the debt below is below. I have the contract that was signed in April 2023 as well as the payroll records but am unable to attach them to this response. I can email them to ******************** if he would like me to. We would like to resolve this matter. ******************** can call me directly or send me and email should he have any interest in doing so. Id be happy to assist. Thank you,*************************** ******************************************************************************************************* has referred your payroll account to me for collections. The gross balance, $6,510.49 stems from an NSF transaction for payroll dated July 24th, 2023, on your bank account ending **049. The current net balance to be resolved at this time is $6,093.80 after $416.69 was applied from your tax escrow account. I would very much like to resolve this matter amicably and as such I am willing to offer you a well- defined no interest payment plan with certain conditions: $1,093.80 due 9/15/2023 $1,000.00 due 9/22/2023 $1,000.00 due 9/29/2023 $1,000.00 due 10/6/2023 $1,000.00 due 10/13/2023 $1,000.00 due 10/20/2023 All payments must be made electronically, we accept ACH initiated by Sure Payroll, wire transfer, or a debit/creditcard. Mail in payments will not count toward the payment plan. What payment method works best for you? Its been six weeks since Sure Payroll funded your payroll.Its now time to pay Sure Payroll back for the money they paid your employees with. If we do not come to some sort of agreement by the C.O.B 9.15.23, the following may apply: Given the age and size of the debt, unless the down payment is made by the noted date, this account will be referred to our collection agency. They will be authorized to take all the steps necessary to protect Sure Payrolls interest as a creditor. Should it be necessary, you can expect your cost to increase by 40%. SurePayroll will not provide you with year-end reports or W2s for your employees. I await your response. *********************** ******************** Services P: ************ ****************************

    Local BBB

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