Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Chicagoland Custom Closets is a closet systems and accessories retailer which designs custom closets for residential customers, such as those for home offices, basements, or garages, as well as selling window treatments. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including Evanston, Skokie, Berwyn, Cicero, Brookfield, La Grange, Stickney, Melrose Park, Maywood, Franklin Park, Northlake, Park Ridge, Des Plaines, Prospect Heights, Arlington Heights, Morton Grove, Glenview, Wilmette, Kenilworth, Northfield, Glencoe, Burbank, Broadview, Hines, Bellwood, Riverside, Lyons, Oak Park, Countryside, Hodgkins, Summit, Oak Brook, Elk Grove Village, Bensenville, Elmhurst, Winnetka, and Berkeley. The company has been in business since 2003 and is a member of the Association of Closet and Storage Professionals. The company is also eco-conscious and strives to use recycled or repurposed materials as much as possible in order to conserve the environment as well as add value and reduce prices.

This company provides customized storage solutions for their customers, including tackling problem areas such as garages, pantries, entryways, home offices, laundry rooms, mudrooms, and other areas that often accumulate clutter. Their design professionals will meet with the customer for a complimentary consultation, ascertain the area that requires organization, and present their products that will provide an organizational solution that meets the customer's needs and budget. The company also offers window treatments which offer privacy, light control, and energy efficiency and combine with their storage solutions to improve the efficiency and attractiveness of the customer's home.

Visit the website for Chicagoland Custom Closets to learn more about their services, view galleries of their completed projects, and contact the company for a free in-home consultation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chicagoland Custom Closets meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Chicagoland Custom Closets
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 11, 2009 Business started: 01/01/2003 in IL Business started locally: 01/01/2003 Business incorporated 12/12/2003 in IL
Type of Entity


Business Management
Mr. Tim Fowler, Vice President/Secretary Ms. Jill Fowler, President
Contact Information
Principal: Mr. Tim Fowler, Vice President/Secretary
Business Category

Closet Systems & Accessories Garage Organizers Storage Units - Household & Commercial Basement - Remodeling Wall Bed Manufacturer All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)

Alternate Business Names
Jill & Tim Enterprises, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.