BBB Business Review

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This business is not BBB accredited.

Milestone Equipment & Supplies, LLC

Phone: (630) 247-0801 Fax: (630) 929-1318 224 King Arthur Ct, Elgin, IL 60120 View Additional Web Addresses

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Milestone Equipment & Supplies, LLC is an equipment and supplies company which sells large-scale janitorial equipment for commercial and industrial customers, including scrubbers, vacuums, and burnishers. Located in Elgin, IL, this company serves the greater Midwest area, including Chicago, Naperville, Aurora, St Charles, Rockford, DeKalb, Rosemont, Roselle, Schaumburg, Lake Forest, Deerfield, Arlington Heights, Des Plaines, Mt Prospect, Rolling Meadows, Oak Park, Oak Lawn, Lombard, Carol Stream, Wheaton, Glen Ellyn, Villa Park, Highland Park, Elk Grove Village, Buffalo Grove, Lake Villa, Lake Zurich, Libertyville, Mundelein, Evanston, Skokie, West Chicago, Westchester, Westmont, Antioch, Grayslake, Bensenville, Carpentersville, Geneva, Batavia, Crystal Lake, Zion, Park Ridge, Justice, Midlothian, Tinley Park, Palos Hills, and Brookfield. The company also serves a national audience, with shipping to anywhere in the continental United States.

The company has over 20 years of experience and sells products from companies such as Sharpie, Hoover, Rubbermaid, Holmes, Duracell, Arm & Hammer, Bunn, Eureka, Purell, Johnson & Johnson, 3M, Atlas, Simple Green, and Energizer. Products sold by this company include automatic scrubbers, steam cleaners, push sweepers, ride-on sweepers, walk behind sweepers, floor machines, industrial vacuums, wet/dry vacuums, carpet dryers, extraction cleaners, wide area vacuums, burnishers, soaps and sanitizer, stone care products, and floor care products. This company also sells a wide variety of parts and accessories, mostly for Tornado products, including for machine brushes and for sweepers.

Visit the website for Milestone Equipment & Supplies, LLC, to learn more about the company, read about the company's shipping policy, and browse the company's website for industrial and commercial janitorial and cleaning equipment.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Milestone Equipment & Supplies, LLC include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Milestone Equipment & Supplies, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Milestone Equipment & Supplies, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 09/26/2001 Business started locally: 09/26/2001 Business incorporated 09/26/2001 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Thomas Gonzalez, President
Contact Information
Principal: Mr. Thomas Gonzalez, President
Business Category

Cleaning Supplies Cleaning Supplies by Internet Buffing & Polishing Equipment & Supplies Carpet & Rug Cleaning Equipment& Supplies Floor Machines Industrial Equipment & Supplies Vacuum Cleaners - Industrial & Commercial Soaps & Detergents Sweepers - Power Floor Treatment Compounds All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.