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BBB Business Review

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BBB Accredited Business since

Solutions Cleaning Services, Inc.

Phone: (630) 379-4039 View Additional Phone Numbers 880 Lake St  Ste 808, Roselle, IL 60172

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Solutions Cleaning Service is a cleaning company providing janitorial services to commercial customers. This company serves the northwest suburbs of Chicago, including Bloomingdale, Hanover Park, Bartlett, Schaumburg, Elk Grove Village, Itasca, Medinah, Wood Dale, Glendale Heights, Carol Stream, Hoffman Estates, South Barrington, Wayne, Elmhurst, Bensenville, Rolling Meadows, Arlington Heights, Elgin, South Elgin, Mt Prospect, Des Plaines, West Chicago, Winfield, Wheaton, Glen Ellyn, Glendale Heights, Lombard, Villa Park, Bensenville, Hoffman Estates, Addison, and Northlake. Services available from this company include construction cleanup, warehouse cleaning, janitorial and office cleaning, power washing, industrial cleaning, move-in and move-out cleaning, carpet cleaning, and hard floor cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Solutions Cleaning Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Solutions Cleaning Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Solutions Cleaning Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: March 14, 2013 Business started: 02/13/2013 Business started locally: 02/13/2013 Business incorporated 03/15/2013 in IL
Type of Entity


Business Management
Ms. Lilianna Aguilar, President
Contact Information
Principal: Ms. Lilianna Aguilar, President
Business Category

Cleaning Services Chemical Cleaning - Industrial Contractors-Sandblasting/Power Washing Concrete - Restoration, Sealing & Cleaning Graffiti Removal Carpet & Rug Cleaners Deodorizing & Disinfecting Floor Waxing, Polishing & Cleaning Janitor Service Window Cleaning Janitorial Services (NAICS: 561720)

Customer Review Rating plus BBB Rating Summary

Solutions Cleaning Services, Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.