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BBB Business Review

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BBB Accredited Business since

ServiceMaster Clean Services

Phone: (773) 279-8000 Fax: (773) 279-8029 View Additional Phone Numbers 3010 W. Belmont, Chicago, IL 60618

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ServiceMaster Clean Services is a cleaning company which provides janitorial and cleaning services for residential and commercial customers. This company serves downtown Chicago and the surrounding areas, including Evanston, Skokie, Niles, Lincolnwood, Park Ridge, Norridge, Harwood Heights, River Grove, Oak Park, River Forest, Melrose Park, Schiller Park, Franklin Park, Northlake, Stone Park, Berwyn, Cicero, Summit, Lyons, Burbank, Bridgeview, Stickney, Forest View, North Riverside, Hometown, Oak Lawn, Evergreen Park, Merrionette Park, Calumet Park, Blue Island, Robbins, Posen, Dixon, Riverdale, and Burnham. Services available include carpet and rug cleaning, furniture cleaning, home cleaning, disaster recovery, hard surface cleaning, duct cleaning, fire and water restoration, smoke remediation, wall cleaning and painting, post construction cleaning, odor removal, thermal fogging, pet odor removal, carpet sales and installation, and water extraction.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ServiceMaster Clean Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ServiceMaster Clean Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ServiceMaster Clean Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 14, 2007 Business started: 11/15/2004 Business started locally: 11/15/2004 Business incorporated 11/15/2004 in IL
Type of Entity


Business Management
Mr. Alex Nofal, President/Owner
Contact Information
Principal: Mr. Alex Nofal, President/Owner
Business Category

Cleaning Services Tile & Grout Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Carpet Installation Carpet & Rug Dealers - New Carpet & Rug Cleaners Air Duct Cleaning Fire & Water Damage Restoration Furniture Cleaning Wall Cleaning Janitorial Services (NAICS: 561720)

Alternate Business Names
Cleaning Masters, Inc

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.