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Find a Location

Helping Hands Maid Services, Inc. has 1 locations, listed below.

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    Business ProfileforHelping Hands Maid Services, Inc.

    Cleaning Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Helping Hands Maid Services, Inc. provides domestic help and cleaning services for residential and commercial customers. This company provides cleaning services for residential and commercial customers on a scheduled or one-time basis, which can include for special occasions, such as for parties or for holidays, or for other occasions such as moving in or out of an office or home, staging home for real estate, or an annual spring or fall cleaning. Home cleaning can be arranging depending on the needs of the customer can include the bathroom, bedrooms, dining rooms, kitchen, family or living room, home office, lobby, hallways, and laundry or utility room. Office cleaning includes sanitizing bathrooms, vacuuming floors, mopping and scrubbing hard floors, removing trash and relining trash bins, dusting furniture and wall hangings, and straightening and organizing lobbies.

    Business Details

    Location of This Business
    381 N York Rd Ste 12, Elmhurst, IL 60126-2300
    BBB File Opened:
    8/29/2009
    Years in Business:
    22
    Business Started:
    11/1/2001
    Business Started Locally:
    11/1/2001
    Business Incorporated:
    7/9/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Helping Hands Cleaning Service
    Related Businesses
    Business Management
    • Ms. Gosia Baran, President
    Contact Information

    Principal

    • Ms. Gosia Baran, President

    Customer Contact

    • Ms. Gosia Baran, President
    Additional Contact Information

    Fax Numbers

    • (630) 833-4562
      Primary Fax

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Friday, 6/9 services were expected from Helping Hands Cleaning Services of Elmhurst at 10:30am. After arriving two hours late, one of the technicians stole a large amount of cash from my home. She was the only one who had access to the home outside of me and my husband. The money was there before she arrived and I noticed it was gone fifteen min after her departure. When I contacted the owner regarding a resolution (after several attempts) she was extremely unhelpful, unapologetic, and unwilling to help in anyway. She even tried to still charge me for the service. The way ***** handled the situation makes me feel that this behavior is normal as they know no action can be taken by police in situations like these. While feelings arent facts, I hope this post serves as a way for others to speak up of its happen to them or make sure they arent the next victim of this organization.The most concerning part is it wasnt until I filed a police report, is when I discovered this company takes unauthorized photos while inside the home and shares it with various members of the company. I feel extremely violated to know that someone I trusted in my home has taken advantage of me by stealing and taking unauthorized photos in my home. Im spreading awareness as I would hate for anyone to have this happen to them and I could have prevented it.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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