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BBB Business Review

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BBB Accredited Business since

Great Touch Cleaning, Inc.

Phone: (847) 650-1531 1514 Princeton Ln, Schaumburg, IL 60193 http://www.greattouchcleaning.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Great Touch Cleaning, Inc. is a cleaning company which provides janitorial services and building maintenance for both residential and commercial customers. Located in Schaumburg, IL, this company serves the northwestern suburbs of Chicago, including Bartlett, Northbrook, Elk Grove Village, Highland Park, Addison, Arlington Heights, Barrington, Bloomingdale, Carol Stream, Elgin, Hanover Park, Hoffman Estates, Inverness, Itasca, Roselle, Streamwood, St Charles, South Barrington, South Elgin, West Chicago, and Wood Dale. The company has been in business since 1997 and hires fully licensed, bonded, and insured cleaning teams who work flexible hours, allowing them to work around their client's schedule.

This company provides cleaning services for both residential and commercial customers, which can be scheduled according to the needs of the customer on a weekly, monthly, or as-needed basis. For residential customer, the cleanings can be customized depending on the specific problem areas of the house. Tasks can include dusting and polishing wooden furniture, cleaning patio doors, vacuuming the carpet, hand washing floors, dusting and washing ceiling fans, wiping down appliances, cleaning the kitchen hood, cleaning countertops, and emptying garbage cans.

Other tasks can include cleaning and waxing floors, making beds, dusting picture frames and decorations, cleaning furniture and lamps, cleaning showers and baths, cleaning mirrors and faucets, disinfecting toilets, and wiping down cabinets. For commercial cleaning jobs, the cleaning team can strip and wax floors, wash and scrub ceramic tiles, sanitize and clean restrooms, vacuum floors, empty garbage, clean glass and mirrors, dust and polish furniture, clean windows and sills, and clean and dust stairs. Gift certificates are available for purchase.

Visit the website for Great Touch Cleaning, Inc. to learn more about the services available, view the full lists of tasks the team can perform, and contact the company to schedule an appointment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Great Touch Cleaning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Great Touch Cleaning, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Great Touch Cleaning, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 02, 2010 Business started: 01/01/1997 Business started locally: 01/01/1997 Business incorporated 03/14/2007 in IL
Type of Entity

Corporation

Business Management
Ms. Beata Skowronski, President
Contact Information
Principal: Ms. Beata Skowronski, President
Business Category

Cleaning Services Cleaning Services - Commercial Office Home Staging Cleaning / Janitorial Services Property Maintenance Building Maintenance Ceiling Cleaning Floor Waxing, Polishing & Cleaning House Cleaning Vacuum Cleaning - Industrial Wall Cleaning Services - General Real Estate Services Janitorial Services (NAICS: 561720)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.