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BBB Business Review

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BBB Accredited Business since

East-West Trading Corp

Phone: (773) 930-3159 Fax: (773) 993-0259 View Additional Phone Numbers   View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


East-West Trading Corp is an importer, exporter, and wholesale distributor of cigarette and cigar accessories.  This company serves a national and international audience as well as wholesalers and retailers within the Chicagoland area, including Schaumburg, Naperville, Aurora, St Charles, Wheaton, West Chicago, Romeoville, Bolingbrook, Winfield, Warrenville, Arlington Heights, Rolling Meadows, Lake Forest, Lake Bluff, Mt Prospect, Prospect Heights, Deerfield, Buffalo Grove, Elk Grove Village, Carol Stream, Lombard, Villa Park, and Crystal Lake. Products available from this company include tobacco pipes and pipe accessories, cigarette pack holders, ashtrays, flasks and wine accessories, cigarette cases, cigar cutters and cigar punches, incense sticks, sunglasses, lighters, cigarette accessories, hookahs and accessories, cigarette snuffers, odor eliminators, and electronic cigarettes, Zippo lighters, Lucienn® brand of products, Fujima® brand of products and Diplite® brand of products.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that East-West Trading Corp meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on East-West Trading Corp
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 01, 2003 Business started: 05/01/2003 Business started locally: 05/01/2003 Business incorporated 05/17/1971 in
Type of Entity


Business Management
Mr. Mack Patel, President Mr. Ray Patel, Vice President Mr. Mark Rao, General Manager
Contact Information
Principal: Mr. Mack Patel, President
Business Category

Cigars and Cigar Accessories Cigar & Cigarette Lighters Pipes & Smokers Articles Sunglasses Wine Storage Equipment Tobacco Stores (NAICS: 453991)

Method(s) of Payment
We accept Master/Visa/Discover/Amex credit card as well as COD MO.  In some cases, upon submission of credit application and verification of credit,  we offer COD Chk.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.