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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- The business is in the process of responding to previously closed complaints.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||26|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMs. Lisa Pantera, Director of Customer Service Kray Kibler, CFO
Chiropractors Equipment & Supplies Massage Equipment & Supplies Physical Therapy Equipment Health & Medical Products Health & Wellness Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers (NAICS: 423450)
Method(s) of Payment
Terms - provided credit approval
PayPal - Allegro Medical site only
Refund and Exchange PolicyApproved returns processed within 30 days of initial receipt are not subject to a restocking fee (customer is responsible for return shipping). A 20% restocking fee will be applied to returns received 31-59 days after initial receipt. Returns for orders over 60 days will not be processed. Restocking fees & return policies may vary for items shipped directly from the manufacturer/drop-ship. Exceptions to this return policy include custom-ordered items (for which no returns are accepted). All returns must be in original packaging, and in saleable condition. You must receive a Return Authorization Number (RA#) from Scrip Companies prior to sending your return.
Regardless of reason, all returns MUST be processed through customer Service. Items returned without a RA# printed on the outside of the shipping box will be returned to the customer.
To help us better assist you; please call 800-747-3488 to prearrange your return. If you have a problem or any questions about a product under warranty, please call us for further assistance.
Non-Returnable Items: For obvious reasons, we cannot accept returns on opened products like oils, lotions, personal care products, creams, books, videos, music, CDs, DVDs, brochures and software. Returns on washed linens, worn clothing, hygiene products or used disposable garments will not be accepted. Special orders and custom built tables are non-returnable.
Alternate Business NamesAdvantage Medical Allegro Medical Massage Warehouse New Life Systems Promed Products Xpress SCRIPHESSCO
Products & Services
This company offers Chiropractic, Massage Therapy, Physical Therapy and Spa supplies & Equipment.