BBB Logo

Better Business Bureau ®
Start With Trust®
In Chicago and Northern Illinois

BBB Business Review

Is this your Business?

BBB Accredited Business since 09/21/1998

Fireplace & Chimney Authority

Find a Location

Phone: (630) 279-8500Fax: (630) 279-5895View Additional Phone Numbers120 E. Lake St., ElmhurstIL 60126-2012 Send email to Fireplace & Chimney Authority

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 09/21/1998

BBB has determined that Fireplace & Chimney Authority meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Fireplace & Chimney Authority's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Guarantee / Warranty Issues1
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 6

Additional Information

BBB file opened: 09/05/1995Business started: 09/01/1985Business started locally: 01/01/1995New Owner Date: 01/01/2003
Type of Entity


Incorporated: April 2007, IL

Contact Information
Principal: Mr. Paul Loar (President)Mr. Gerry Oshita (General Manager)
Related Businesses
Quality Air, Inc. - 120 E Lake St, Elmhurst, IL Business has same owner as Quality Air, Inc.
Business Category

Chimney Cleaning, Fireplaces, Fireplace Equipment - Retail

Alternate Business Names
Chimney Authority-The
Industry Tips
Fall Inspections Make for Warmer Winters

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.