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Fireplace & Chimney Authority

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Phone: (630) 279-8500Fax: (630) 279-5895View Additional Phone Numbers120 E. Lake St., ElmhurstIL 60126-2012 Send email to Fireplace & Chimney Authority

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BBB Accreditation

A BBB Accredited Business since 09/21/1998

BBB has determined that Fireplace & Chimney Authority meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Fireplace & Chimney Authority's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Guarantee / Warranty Issues1
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 6

Additional Information

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BBB file opened: 09/05/1995Business started: 09/01/1985Business started locally: 01/01/1995New Owner Date: 01/01/2003
Type of Entity

Corporation

Incorporated: April 2007, IL

Contact Information
Principal: Mr. Paul Loar (President)Mr. Gerry Oshita (General Manager)
Related Businesses
Quality Air, Inc. - 120 E Lake St, Elmhurst, IL Business has same owner as Quality Air, Inc.
Business Category

Chimney Cleaning, Fireplaces, Fireplace Equipment - Retail

Alternate Business Names
Chimney Authority-The
Industry Tips
Fall Inspections Make for Warmer Winters
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