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BBB Business Review

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BBB Accredited Business since

Early Times Home Solutions

Phone: (630) 629-2090 Fax: (630) 620-3172 View Additional Phone Numbers 960 N Industrial Dr Ste 7, Elmhurst, IL 60126 View Additional Email Addresses http://www.earlytimeshomesolutions.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Early Times Home Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Early Times Home Solutions include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

13 Customer Reviews on Early Times Home Solutions
Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 13

Additional Information

BBB file opened: August 08, 1990 Business started: 01/01/1985 in IL Business started locally: 01/01/1985 Business incorporated 01/15/1991 in IL
Type of Entity

Corporation

Business Management
Mr. Melvin Kahn, President Mrs. Anne Kahn, Owner
Contact Information
Principal: Mr. Melvin Kahn, President
Business Category

Chimney Cleaning Gutters & Downspouts Contractor - Insulation Mason Contractors Tuck Pointing Awnings & Canopies Fireplace Equipment - Retail Other Services to Buildings and Dwellings (NAICS: 561790)

Products & Services

Early Times Home Solutions sells the following brand(s): Americana Awningsa, HY-C Chimney Covers, Lock-Top Dampers , M-FLEX Chimney Liners, Owens Corning propink L77 insulation, Rasmussen Gas Logs, Regency Stoves, Sunsetter Awnings

Method(s) of Payment

We accept visa, mastercard, discover check and cash.

For larger jobs we also have a financing program available through Wells Fargo

Refund and Exchange Policy
Our refund and exchange policy is very flexible.  We honor the Illinois Consumer Rights 3 day right of Cancellation.  Even if it is beyond the three days we will often honor a cancellation.  ON special order items we generally will not provide a refund upon cancellation.
Alternate Business Names
La Cheminee, Inc.
Products & Services

This company offers Residential Awnings


Customer Review Rating plus BBB Rating Summary

Early Times Home Solutions has received 5 out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.