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BBB Accredited Business since 02/01/2011

Chimney Department Ltd.

(630) 584-6620P.O. Box 1448, Saint CharlesIL 60174-7420 Send email to Chimney Department Ltd.View Additional Web Addresses

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Description

The Chimney Department Ltd. is a chimney sweeping company which provides chimney maintenance and dryer duct cleaning services to independent homeowner, condominium, and townhome associations, as well as municipal and non-profit customers. Located in Saint Charles, IL, this company serves the western suburbs of Chicago, including Des Plaines, Schaumburg, Warrenville, Wayne, South Elgin, Elgin, Campton Hills, Elburn, Streamwood, Bartlett, Hanover Park, Batavia, Winfield, Carol Stream, Glendale Heights, Glen Ellyn, West Chicago, Wheaton, Hoffman Estates, Pingree Grove, Kaneville, Aurora, West Dundee, Dundee Township, Gilberts, Naperville, and Sugar Grove. The company was founded in 1980 by career firefighter Dieter Bove, who has seen first-hand the damage that can be caused by a clogged and dirty chimney or dryer duct and wanted to fill the void of information on chimney and dryer duct safety for homeowners and firefighters alike.

All of the company's chimney sweeps and dryer duct exhaust technicians are certified through the Chimney Safety Institute of America and has a combined 55 years as certified chimney professionals and certified professional firefighters. The company's main purpose is to reduce the risk of fire by ensuring that chimneys and dryer ducts are kept clean and clear of soot, oil, dryer lint, and other obstructions. The company serves homeowner, condominium, and townhome associations, as well as property management companies, non-profit organizations, schools, museums, and restaurants, providing chimney inspections, chimney cleaning, dryer duct cleaning, screen installations, tuckpointing, waterproofing, crown repair, chimney liners, chase covers, and carbon monoxide detection.

Visit the website for The Chimney Department Ltd. to learn more about the services available, read about the importance of chimney and dryer duct cleaning, and contact the company to request services.

BBB Accreditation

A BBB Accredited Business since 02/01/2011

BBB has determined that Chimney Department Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Chimney Department Ltd.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Chimney Department Ltd.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 09/01/1985Business started: 01/01/1981
Type of Entity

Corporation

Incorporated: May 2005, IL

Contact Information
Principal: Ms. Melissa McClintock (Owner)
Business Category

Chimney Cleaning, Dryer Vent Cleaning, Chimney Builders & Repair

Industry Tips
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.