This Business is not BBB Accredited
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Chicago Chimney is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
This business is a Non-Accredited Business that is currently displaying the BBB Accredited Business logo on its website.
The use of this trademark without permission is a violation of the trademark rights of the Council of Better Business Bureaus, Inc. The name "BETTER BUSINESS BUREAU" is a federally registered trademark owned by the CBBB. The mark may only be used in limited ways by authorized users that have entered into a licensing agreement with the BBB, and may not be used in any manner that conveys sponsorship or approval.
The business was sent a letter on March 13, 2015, and March 19, 2015, requesting that the business immediately cease claiming or implying in any way that it is an Accredited Business by removing the logo from its website.
On March 25, 2015, this business was referred to the Council of Better Business Bureaus due to failure to cooperate with the BBB on advertising matters.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Chicago Chimney's rating include:
- Failure to respond to one complaint filed against business.
- Unauthorized use of BBB name or trademarks
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Chicago Chimney
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Illinois Department of Financial and Professional Regulation
100 W. Randolph 9th Fl
Chicago, IL 60601-3218
Type of Entity
Contact InformationPrincipal: Mr. Joel Gutierrez (President)
Chimney Cleaning, Roofing Contractors, Mason Contractors
Products & Services
This company offers:A wide variety of sevices including chimney cleaning/sweeping, Chimney repair, fireplace and furnace flue cleaning, tuckpointing, masonry restoration, brick replacement, raincap installation, energy efficiant dampers, chimney restoration and rebuilding,relining chimneys, and dryer vent cleaning.