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Find a Location

Restvale Cemetery has 1 locations, listed below.

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    Business ProfileforRestvale Cemetery

    Cemetery

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11700 S. Laramie Avenue, Alsip, IL 60803-4912
    BBB File Opened:
    2/28/2008
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    I paid ****** memorial to make a headstone for my father *********************** who is buried at Restvale Cemetery. I paid for the marker as well as the fees charged by the cemetery to set the stone. Payment and all required paperwork was completed in November of 2021. I was told the cemetery did not accept deliverys until the weather would permit setting of the stone. I waited until May of this year to contact them only to have them tell me they did not have the stone. I contacted ****** who claimed to have it. They assured me they would deliver it the following week. I have called Restvale several times only to be told they dont have it, but they would resolve the issue and call me back. This has happened at least 5 times, no call back. I requested the manager/owners contact info and they refused to give it to me. I last called ****** who promised a call back. Its been 2 weeks no callback. I paid ****** ******* and Restvale ****** for their services. I have all of my paperwork and receipts. Can you please help me to find and get my Dads grave marker installed. I am upset and frustrated that both of these businesses would take my money and not provide the services I paid for. If something has happened to the stone I expect it to be replaced in time to set it this year before the weather gets bad again.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Patricia T

    2 stars

    06/16/2023

    I have seven biological relatives buried at Restvale, so its like no doubt when we have a family member pass away, Restvale is where we choose to lay them to rest. Now Id like to start off saying the groundskeepers were so patient and thorough with showing us the areas closest to our love ones. Now with that being said, the condition of grounds are deplorable. I mean really! But then when you come inside the office you can see just how your love ones gravesite will be kept. The floor is filthy, so is the rug.Ive seen that same furniture there since ****. ******* chairs that feel like screws are missing and they will give out if a heavier person sits in it. Old dilapidated cocktail table. Restvale its time for some renovations. I mean business is good there and we ALL Know this. Shame on you guys. When a family come inside that office space, they wanna see cleanliness and decent furniture to sit on. Come on management, its shameful. Do better,

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