Business ProfileforKeeper Security, Inc

I've been using Keeper for a couple of years now. During that timeframe, I lost my cellphone which required me to reach out to support for some assistance. They were professional and helped me get my Keeper account configured on my new cellphone. I'm about to have a decrease in my income due to retirement and I felt the need to convert my Keeper Family account and Breach Watch Family account down to a basic Keeper Unlimited account. My subscription was coming up for renewal in a couple of weeks, so I reached out to Keeper Support to assist me with the change and to request a refund for the difference between what they charged me and what my new plan cost would be. They handled my support request perfectly! When I first purchased Keeper, I thought I would have my wife start using it, so I purchased the Family plan. She did not want to use a password locker and so after 2 years, it just made sense for me to scale back. There was no argument from the support staff. I thought they handled my request professionally and the result turned out exactly as I wanted. I like the product, the support has been fine and so I give Keeper high marks.