Find us on Google+

BBB Business Review

Text Sizesmall medium large


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Superior Corporation of Illinois is an installation service company which installs building elements for residential and commercial customers. This company serves the greater Midwest, from Chicago to the St Louis area. Services available from this company include carpet cleaning, flooring installation, home and building installations, basement remodeling, and blind and window treatments.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Superior Corporation of Illinois meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Superior Corporation of Illinois include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Superior Corporation of Illinois
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 04, 2000 Business started: 01/01/1997 Business started locally: 01/01/1997 Business incorporated 05/29/2003 in IL
Type of Entity

Corporation

Business Management
Mr. Jeremiah Royer, Corporate Marketing Director Mr. David Greenstein, Manager Mr. Mike Gregory, SEVP/CFO Mr. Nick Kautz, CEO & President Mr. Michael Simpson, Vice President
Contact Information
Principal: Mr. Jeremiah Royer, Corporate Marketing Director
Business Category

Carpet Installation Floors - Laminate Windows - Installation & Service Hardwood Floor Contractors Carpet & Rug Dealers - New Doors - Installation Vertical Blinds Blinds Appliances - Installation Floor Laying, Refinishing & Resurfacing Floor Coverings & Installation Flooring Contractors (NAICS: 238330)

Alternate Business Names
Flooring Enterprises Inc Superior Installations Corp of IL
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.