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BBB Business Review

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BBB Accredited Business since

The Carpetman Store

Phone: (773) 375-1322 8233 S Marquette Ave, Chicago, IL 60617

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Carpetman Store is a carpet and rug dealer which sells floor coverings for residential and commercial customers. This company serves downtown Chicago and surrounding areas, including Burbank, Bridgeview, Alsip, Posen, Dixmoor, Berwyn, Cicero, Summit, Countryside, Lyons, Des Plaines, Evanston, Skokie, Riverside, North Riverside, La Grange, La Grange Park, Schiller Park, Franklin Park, Melrose Park, Palatine, Lincolnwood, Niles, Bellwood, Maywood, Norridge, Harwood Heights, Oak Park, River Forest, Forest Park, Elmwood Park, Brookfield, and Westchester. Products available from this company include plush carpet, trackless carpet, Berber carpet, level loop carpet, and sculpture carpet, and services include carpet repairs, re-stretches, take-ups, seam repairs, re-installations, sound studio installations, spot treatment, and deodorizing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Carpetman Store meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Carpetman Store
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2011 Business started: 01/16/2004 Business started locally: 01/16/2004 Business incorporated 01/16/2004 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. George Floyd, CEO Philip Floyd, Owner
Contact Information
Principal: Mr. George Floyd, CEO
Business Category

Carpet & Rug Dealers - New Carpet & Rug Pads, Linings & Accessories Carpet & Rug Cleaners Upholstery & Carpet Cleaning Carpet & Rug Repair Carpet Layers Carpet Installation Floor Covering Stores (NAICS: 442210)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.