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BBB Business Review

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BBB Accredited Business since

Super Steam Inc.

Phone: (847) 568-1440 Fax: (847) 568-1441 View Additional Phone Numbers 6735 N Lincoln Ave, Lincolnwood, IL 60712

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Super Steam, Inc. is a carpet and rug cleaning company which provides steam cleaning services to residential and commercial customers. This company serves the northern suburbs of Chicago, including Skokie, Evanston, Morton Grove, Niles, Kenilworth, Wilmette, Winnetka, Northfield, Glenview, Golf, Park Ridge, Harwood Heights, Norridge, Des Plaines, Schiller Park, Franklin Park, Rosemont, Northbrook, Wheeling, Prospect Heights, Mt Prospect, Highland Park, Deerfield, Riverwoods, and Arlington Heights. Services available from this company include carpet cleaning, upholstery cleaning, tile cleaning, area rug cleaning, pet odor and stain removal, green cleaning, and emergency cleaning and water extraction.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Super Steam Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Super Steam Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Super Steam Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2002 Business started: 07/01/1998 in IL Business started locally: 07/01/1998 Business incorporated 07/07/2000 in IL
Type of Entity


Business Management
Ms. Rebeka Hoxha, President/Owner
Contact Information
Principal: Ms. Rebeka Hoxha, President/Owner
Business Category

Carpet & Rug Cleaners Fire & Water Damage Restoration Floor Waxing, Polishing & Cleaning Auto Service - Steam Cleaning Tile & Grout Cleaning Upholstery and Rug Cleaning Hardwood Floor Maintenance Carpet and Upholstery Cleaning Services (NAICS: 561740)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.