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Find a Location

Pro-Cleaners Restoration Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPro-Cleaners Restoration Services

    Carpet and Rug Cleaners

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    To help prevent the spread of COVID-19, we are using the CDC guidelines to insure the safely of our clients and staff. We are using the proper PPE while doing our cleanings, also we are limiting one to two cleanings per day so we can properly sterilize the equipment before the next cleaning job. We are still up and running as we are an essential business in maintaining a clean, sanitized and healthy environment.

    So, we are offering big discounts to help you with this. Book an appointment or Pay now to take advantage of the pricing  and choose your date of cleaning within the next year.

    We will also be offering huge discounts to anyone in the health care industry, or to any first responders to help show our support for their bravery and selflessness.

    The CDC recommends the use of a Hospital-grade disinfectant that claims to kill similar pathogens to the coronavirus. For instance, influenza, H1N1, or something similar. We have many different products available from Hospital Grade Disinfectants to Commercial Grade Anti-Microbials. Also, we have NO-CONTACT SERVICE AVAILABLE if needed. We have years of cleaning experience and we are uniquely qualified and are very well prepared during these pressing times to help disinfect and clean your home or office. There is currently no cure for the coronavirus, we are following the guidelines the CDC & Local Authorities provide us with. We are doing everything we possibly can to keep everyone safe. From our client to our cleaning specialist, this remains our number one priority.

    Products & Services

    Carpet Cleaning, Water Remediation, Upholstery Cleaning, Oriental Rug Cleaning, Pet Odor Removal, Residential and commercial cleaning

    Business Details

    Location of This Business
    524 N Eastwood Dr, Woodstock, IL 60098-3535
    BBB File Opened:
    10/16/2013
    Years in Business:
    14
    Business Started:
    9/1/2009
    Business Started Locally:
    9/1/2009
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Pro-Cleaners Restoration & Cleaning Services
    • Pro-Cleaners Restoration Services, LLC
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 AM
    T:
    7:00 AM - 7:00 AM
    W:
    7:00 AM - 7:00 AM
    Th:
    7:00 AM - 7:00 AM
    F:
    7:00 AM - 7:00 AM
    Sa:
    7:00 AM - 7:00 AM
    Su:
    7:00 AM - 7:00 AM
    Business Management
    • Mr. Kenneth Fukuhara, Owner
    Contact Information

    Principal

    • Mr. Kenneth Fukuhara, Owner

    Customer Contact

    • Mr. Kenneth Fukuhara, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We had our carpet cleaned since we just moved into a new home. We had the service done and after 3 days the whole house had a wet mildew smell (and was still damp) and it damaged our entire home. The enite home was left damp for 3 whole days and ruined the padding and carpet. Because of that, we had to order new carpet to replace what we already had in the home. The damage was done and there was no way of cleaning the carpet again to fix the smell throughout the home. We tried getting a different cleaning service out there to fix the error but his professional opinion was damage was done and can not fix. We are livid because we thought we would just have to clean the carpet but instead we had to replace the carpet and it is very unfair we have to pay for that because Pro Cleaners did not clean properly and damaged our carpet. We reached out to him and he is blaming the previous owner of the home and is not helpful at all. We would like a refund on our carpet we had to purchase which was $17,000. A $400 job turned into a $17,000 fix. Not right!!
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nora C

    5 stars

    08/27/2022

    I needed my carpet and upholstery cleaned. *** was nice enough to schedule my appointment for the next day. He arrived in the time he said he would. Let me know up front what the cost would be and didn't try to upsell anything. He did an amazing job! (White couch chair and rugs I had my doubts) they came out better than I could hope for.! *** is friendly and professional, and I don't think you can beat his prices for the quality work he does. I will DEFINATELY be using him again when I do the rest of the house! And telling all my friends! Thank *** - really appreciate you and the work you do.

    Local BBB

    BBB of Chicago & Northern Illinois

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