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BBB Accredited Business since

First Choice Carpet Cleaners, Inc.

Phone: (630) 830-4245 956 S Bartlett Rd # 162, Bartlett, IL 60103

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Cleaning with Pride, Inc. is a carpet and rug cleaning company which provides full-service carpet and upholstery cleaning for residential and commercial customers. Located in Bartlett, IL, this company serves the western suburbs of Chicago, including Streamwood, Hanover Park, Schaumburg, Elgin, Roselle, Bloomingdale, Wayne, Carol Stream, Glendale Heights, St Charles, Glen Ellyn, Wheaton, South Elgin, Hoffman Estates, South Barrington, West Dundee, Dundee Township, West Chicago, Pingree Grove, Carpentersville, Medinah, Itasca, Wood Dale, Campton Hills, Elburn, Geneva, Batavia, Warrenville, Addison, and Winfield. The company has been in business for 23 years and offers 24-hour flood services, understanding that time is of the essence when there has been significant water damage, which can cause mold or mildew growth.

Services provided by this company include carpet cleaning, pet odor removal, upholstery cleaning, leather cleaning and color restoration, are and fine Oriental rug cleaning, tile and grout cleaning, and commercial deep cleaning. The company applies and oil remover for high traffic areas in both commercial and residential cleaning cases in order to ensure that the oil film and ground-in soil and other debris can be removed from the soft fibers of the carpet, leaving high-traffic areas looking fresh and clean. The company uses a special process for Berber carpets, which includes a pH reducer that will prevent browning and keep these carpets maintaining their unique look.

Visit the website for Cleaning with Pride, Inc. to learn more about the techniques utilized by this company, read testimonials from their customers, and contact the company to schedule an appointment for carpet, upholstery, or rug cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that First Choice Carpet Cleaners, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on First Choice Carpet Cleaners, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 16, 2005 Business started: 09/01/1991 in IL Business started locally: 09/01/1991 Business incorporated 01/15/2016 in IL
Type of Entity


Business Management
Mr. Paul Ilg, Owner
Contact Information
Principal: Mr. Paul Ilg, Owner
Business Category

Carpet & Rug Cleaners Furniture Cleaning Leather Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Auto Upholstery Cleaning Carpet and Upholstery Cleaning Services (NAICS: 561740)

Additional Locations

  • 956 S Bartlett Rd # 162

    Bartlett, IL 60103


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on First Choice Carpet Cleaners, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)