BBB Business Review

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This business is not BBB accredited.

Cleaning Cabin, LLC

Phone: (847) 485-9768 3609 Eastway Dr., Island Lake, IL 60042

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Cleaning Cabin LLC provides professional carpet, upholstery, tile and grout cleaning services to the Northwest suburbs of Chicago.  We are a family owned and operated business, so every customer of ours is treated as our very first customer.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Cleaning Cabin, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Cleaning Cabin, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 12, 2011 Business started: 08/04/2009 Business started locally: 08/04/2009 Business incorporated 08/04/2009 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jason Collette, Owner
Contact Information
Principal: Mr. Jason Collette, Owner
Business Category

Carpet & Rug Cleaners Ceiling Cleaning Deodorizing & Disinfecting Water Damage Restoration Floor Waxing, Polishing & Cleaning Furniture Cleaning House Cleaning Leather Cleaning Marble & Terrazzo Cleaning & Service Mattresses - Cleaning Vacuum Cleaning - Industrial Wall Cleaning Window Cleaning Cleaning Services Cleaning Services - Commercial Office Upholstery & Carpet Cleaning Deck Cleaning & Sealing Cleaning / Janitorial Services Concrete - Restoration, Sealing & Cleaning Monuments - Cleaning & Restoration Auto Upholstery Cleaning Building Cleaning - Exterior Carpet and Upholstery Cleaning Services (NAICS: 561740)

Method(s) of Payment
CheckCash Visa Mastercard Discover
Refund and Exchange Policy
Complete satisfaction guaratee
Additional Information

Cleaning Cabin provides professional carpet, upholstery, and hard surface steam cleaning from Lake McHenry Illinois to North West Cook counties. Our truck mounted unit can handle the toughest residential or commercial jobs, as well as water removal services.

Customer Review Rating plus BBB Rating Summary

Cleaning Cabin, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.