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BBB Business Review

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BBB Accredited Business since

Phoenix Woodworking Corp

Phone: (815) 338-9338 Fax: (815) 338-9383 2000 Duncan Pl, Woodstock, IL 60098 http://www.phoenixwoodworking.com



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Description

Phoenix Woodworking Corp. is a general carpentry company that manufactures custom cabinetry and furniture for individuals and commercial businesses. This business is located in Woodstock, IL, and ships its products throughout the United States. Their local service area includes the Chicagoland area and the area around Woodstock including McHenry, Volo, Crystal Lake, Wonder Lake, Cary, Lake Zurich, Mundelein, Vernon Hills, Buffalo Grove, Fox Lake, Marengo, Union, Harmony, Huntley, Algonquin, Carpentersville, Belvidere, Rockford, Hebron, Antioch, Richmond, Harvard, Timberlane, Poplar Grove, Capron, Lake Villa, Grayslake, Libertyville, and Waukegan. This company provides custom carpentry products and services including architectural millwork, wall panels, trim and moldings, custom cabinetry for commercial or residential customers, countertops, wood veneers and high pressure laminates, custom furniture for residential, educational, medical, and commercial organizations, lockers, and store fixtures.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Phoenix Woodworking Corp meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Phoenix Woodworking Corp include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phoenix Woodworking Corp
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 11/27/1996 Business started locally: 11/27/1996 Business incorporated 11/27/1996 in IL
Type of Entity

Corporation

Business Management
Ms. Sandra Pierce, President
Contact Information
Principal: Ms. Sandra Pierce, President
Business Category

Carpenters Cabinet Refinishers Kitchen Cabinet Refacing Furniture Assembly Services Furniture Manufacturers Lockers Millwork Cabinet Maker Cabinet Doors Cabinets Cabinet Refacing Computers - Furniture Furniture Repair & Refinish Office Furniture & Equipment Contractor - Interior Trim Framing Contractors (NAICS: 238130)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.