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BBB Accredited Business since

My Chocolate Soul

Additional Locations

Phone: (773) 234-7141 PO Box 476915, Chicago, IL 60647 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


My Chocolate Soul specializes in all-natural, French chocolates for business clients, celebrated events, and enthusiasts with an appreciation for fine chocolate and desserts. This company serves downtown Chicago and the surrounding areas, including Evanston, Niles, Skokie, Park Ridge, Des Plaines, Lincolnwood, Harwood Heights, Norridge, Melrose Park, Franklin Park, Burbank, Bridgeview, Stone Park, Northlake, Rosemont, Roselle, Elmwood Park, Hines, Broadview, Elk Grove Village, Wood Dale, Bensenville, Morton Grove, River Grove, River Forest, Oak Park, and Forest Park. Products available from this company include chocolates, custom chocolates and packaging, and signature desserts (brownies, cupcakes/cakes, cookies, and pastries). The company also provides gift baskets,  event favors, catering, and wedding cakes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that My Chocolate Soul meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on My Chocolate Soul
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 11, 2012 Business started: 01/03/2011 Business started locally: 01/03/2011 Business incorporated 11/02/2007 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Ramona S. Thomas, Managing Member
Contact Information
Principal: Ms. Ramona S. Thomas, Managing Member
Business Category

Candy & Confectionery - Retail Candy & Confectionery - Wholesale & Manufacturers Bakers - Retail Confectionery and Nut Stores (NAICS: 445292)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.