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BBB Business Review

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BBB Accredited Business since

I.B. Quality Cabinets

Phone: (630) 262-9133 Fax: (630) 262-5733 612 S 1st St, Geneva, IL 60134

BBB Business Reviews may not be reproduced for sales or promotional purposes.


I.B. Quality Cabinets is a cabinet company which sells and installs kitchen and bathroom cabinets and countertops for residential and commercial customers. This company serves the northern suburbs of Chicago, including West Chicago, Winfield, Batavia, North Aurora, St Charles, Campton Hills, Carol Stream, South Elgin, Bartlett, Warrenville, Wheaton, Elburn, Lily Lake, Bloomingdale, Hanover Park, Roselle, Streamwood, Sugar Grove, Aurora, and Kaneville. Services available from this company include cabinets, countertops, cabinet and countertop design, installation, and hardware selection.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that I.B. Quality Cabinets meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for I.B. Quality Cabinets include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on I.B. Quality Cabinets
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 11, 2003 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 08/28/2002 in IL
Type of Entity


Business Management
Ms. Ingrid Rowlett, Owner
Contact Information
Principal: Ms. Ingrid Rowlett, Owner
Number of Employees


Business Category

Cabinets Cabinet Refacing Countertops Countertop - Fabrication Cabinet Hardware Home Improvements Construction & Remodeling Services Kitchen Cabinet Refacing Cabinet Equipment & Supplies Cabinet Manufacturer Cabinet Doors Wood Kitchen Cabinet and Countertop Manufacturing (NAICS: 337110)

Alternate Business Names
Brother's Custom Carpentry

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.