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BBB Business Review

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BBB Accredited Business since

DirectBuy of Chicago South

Phone: (708) 802-7440 18400 76th Ave STE B, Tinley Park, IL 60477 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


DirectBuy of Chicago South is a wholesale club furniture buying store which provides wholesale furniture purchasing to members of their buying club. This company serves the southern suburbs of Chicago, including Orland Hills, Country Club Hills, Hazel Crest, Orland Park, Mokena, Matteson, Olympia Fields, Markham, Midlothian, Robbins, Homer Glen, Richton Park, Park Forest, Flossmoor, Homewood, Harvey, South Holland, Riverdale, Blue Island, Frankfort, Frankfort Square, New Lenox, Crestwood, and Alsip. Products available from this company include furniture, appliances, electronics, lighting and fans, flooring and tile, home décor and accessories, home improvement, outdoor, sports and recreation, jewelry and apparel, and infant and children's products.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that DirectBuy of Chicago South meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for DirectBuy of Chicago South include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Additional Complaint Information

According to BBB/Northwest Indiana the company meets the standards of BBB operation,which means it has been cooperative with the Bureau regarding its advertising and selling practices. However, the Bureau suggest that the consumer be familiar with the owner/operator of the local club in which they are considering participation. It is also suggested the consumer be aware of the kinds of articles available as well as, the manufactuers represented before signing a contract.,It should be understood that the money saved by the consumer varies on an item-to-item basis, and the manufacturers cost may change.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DirectBuy of Chicago South
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 1984 Business started: 03/01/1972 Business started locally: 03/01/1972 Business incorporated 03/06/1986 in IL
Type of Entity


Business Management
Mr. Rich Meyer, Gen. Mgr.
Contact Information
Principal: Mr. Rich Meyer, Gen. Mgr.
Number of Employees


Business Category

Buying Clubs & Group Purchasing Service Internet Shopping Table Suppliers Appliances - Major - Wholesale & Manufacturers Appliances - Small - Wholesale & Manufacturers Chairs - Wholesale & Manufacturers Electronic Equipment & Supplies - Wholesale & Manufacturers Furniture - Wholesale Hardware - Wholesale & Manufacturers Tile - Ceramic - Manufacturers & Distributors Home Improvements Hardwood Floor Contractors Tile - Non-Ceramic - Manufacturers & Distributors Sports & Recreation Bathroom Accessories Beds - Retail Cabinets Carpet & Rug Dealers - New Childrens & Infants Wear - Retail Fans - Household Floor Materials - Retail Furniture - Childrens Furniture - Retail Lawn & Garden Equipment & Supplies Home Accessories Home Centers Home Theater House Furnishings & Services Jewelers - Retail Kitchen Cabinets & Equipment - Household Lamps & Lamp Shades - Retail Lighting Fixtures - Retail Futon Sales Mirrors Interior Decorators & Designers All Other Personal Services (NAICS: 812990)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.