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Alarm Detection Systems, Inc, is an alarm systems company which sells alarm systems for commercial and residential customers. Located in Aurora, IL, this company serves northern Illinois and surrounding states, including the cities of Joliet, Naperville, Bolingbrook, Chicago, Rockford, Lake Forest, Schaumburg, Evanston, Rolling Meadows, Arlington Heights, Wheeling, Buffalo Grove, Winnetka, Plainfield, Great Lakes, and Des Plaines. The company has been in business since 1968 and is one of the top ranked alarm system companies in the United States, being Five-Diamond Certified by the Central Station Alarm Association and listed by UL, a global independent safety science company.
This company builds, sells, services, monitors, and maintains security systems for residences and businesses across northern Illinois. Businesses can choose to have their security system custom-designed for their business, taking into account the unique patterns of their workflow, the schematics of their building, and the vulnerabilities or particular needs of their company. Specific systems include security, monitoring, fire safety, managed access, video surveillance, video verification, and radio. Businesses can choose to have certain aspects of these systems set up in particular places or run all of these programs simultaneously depending on their needs. Residential systems include security, monitoring, flood detection, home automation, fire safety, medical alerts, and locksmiths.
Services and products include advanced keypads, cameras, and sensors, 24 hour monitoring from the company's location in Aurora, smartphone or tablet notification and controls, weekend and holiday service, same-day repair on equipment, and annual testing of all equipment.
Visit the website for Alarm Detection Systems, Inc, to learn more about the services available from this company, read news from the company, and contact the company to discuss setting up a commercial or residential security system.
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A BBB Accredited Business since
BBB has determined that Alarm Detection Systems, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Alarm Detection Systems, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500
Type of Entity
Business ManagementMr. John Schwartz, Director of Marketing Mr. Robert Lubic, VP of Administration
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