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      Country
          Country

          Find a Location

          Alarm Detection Systems has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Alarm Detection Systems

              1111 Church Road Aurora, IL 60505-1905

              BBB Accredited Business
            • Alarm Detection Systems

              4901 60th St Kenosha, WI 53144-2452

            Business ProfileforAlarm Detection Systems

            Burglar Alarm Systems
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/1/2014

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Alarm Detection Systems, Inc, is an alarm systems company that sells alarm systems for commercial and residential customers.

            Specific systems include security, monitoring, fire safety, managed access, video surveillance, video verification, and radio. Businesses can choose to have certain aspects of these systems set up in particular places or run all of these programs simultaneously depending on their needs. Residential systems include security, monitoring, flood detection, home automation, fire safety, medical alerts, and locksmiths. 

            Products & Services

            Services and products include advanced keypads, cameras, and sensors, 24 hour monitoring from the company's location in Aurora, smartphone or tablet notification and controls, weekend and holiday service, same-day repair on equipment, and annual testing of all equipment.

            Business Details

            This is a multi-location business.

            Find a Location

            Alarm Detection Systems has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Alarm Detection Systems

                1111 Church Road Aurora, IL 60505-1905

                BBB Accredited Business
              • Alarm Detection Systems

                4901 60th St Kenosha, WI 53144-2452

              BBB File Opened:
              4/26/1999
              Years in Business:
              55
              Business Started:
              12/1/1968
              Business Started Locally:
              12/1/1968
              Business Incorporated:
              4/21/1970
              Accredited Since:
              4/1/2014
              Type of Entity:
              Corporation
              Alternate Business Name
              • ADS
              • Alarm Detection Industries Inc
              • Fox Security Services, Inc.
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Terence W Olah, Sec/Treas
              • Mr. John Schwartz, Director of Marketing
              • Mr. Robert Lubic, Manager
              • Mr. Ed Bonifas
              Contact Information

              Principal

              • Mr. John Schwartz, Director of Marketing
              • Mr. Ed Bonifas

              Customer Contact

              • Mr. Robert Lubic, Manager
              Additional Contact Information

              Fax Numbers

              • (630) 299-1157
                Other Fax

              Phone Numbers

              Website Addresses

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              We keep getting calls, only on sat or sun, that their main office has not received a notice from or security system, that ads installed, ads keeps sending someone out to fix the problem, but after this happening 4 weeks in a row, Im having trouble with their service do you suppose *********************, who sold me my original system at my first home back in **** will hear about this, her dad founded the company!
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Current C

              10/05/2023

              Charged and got paid for services but still refuse to provide service. Their VP was insisting to make payment for future quarter to provide service for past quarters which they already got paid for. Very bad billing practices.   

              Local BBB

              BBB of Chicago & Northern Illinois

              BBB Reports On

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