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BBB Accredited Business since

DKI Services, LLC

Phone: (630) 350-3000 155 Mittel Dr Blvd. Suite S, Wood Dale, IL 60191

BBB Business Reviews may not be reproduced for sales or promotional purposes.


DKI Services, LLC is a building restoration and preservation company which provides disaster restoration services to residential and commercial customers. This company serves the western suburbs of Chicago, including Bensenville, Elk Grove Village, Itasca, Addison, Elmhurst, Schiller Park, Franklin Park, Rosemont, Park Ridge, Des Plaines, Schaumburg, Bloomingdale, Roselle, Medinah, Glendale Heights, Glen Ellyn, Villa Park, Lombard, Oakbrook Terrace, Oak Brook, Carol Stream, Wheaton, Franklin Park, Northlake, Stone Park, Berkeley, Hillside, and Bellwood. Services available from this company include water damage restoration, fire and smoke remediation, storm damage restoration, tree removal, mold and environmental remediation, catastrophe response, reconstruction and repair, contents pack-out, storage, and cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that DKI Services, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for DKI Services, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DKI Services, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 04, 2013 Business started: 03/15/2011 Business started locally: 03/15/2011 Business incorporated 03/15/2011 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Donald Cox, CFO
Contact Information
Principal: Mr. Donald Cox, CFO
Business Category

Building Restoration & Preservation Building Envelope Restoration Contractors - General Insurance - Fire & Flood Specialists Fire & Flood Emergency Service Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Water Mitigation Services - General Real Estate Services Mold & Mildew Remediation Emergency Response Systems - Personal Building Contractors Residential Remodelers (NAICS: 236118)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.