Online Ticket Brokers
Ticket "scalping" is a familiar practice and one way, albeit not the safest, to obtain tickets to an event. A new generation of ticket scalping now appears in the form of online ticket brokering. Reputable online ticket brokers agree, however, that the difference between ticket scalpers and legitimate online brokers is that the online ones do not negotiate their prices. The National Association of Ticket Brokers, NATB, has set standards for the resale of tickets and enforces a Code of Ethics among its member brokers. To find out if a ticket broker is a member of the NATB, visit www.natb.org
When considering buying tickets on the secondary market, BBB offers the following tips to ensure a successful transaction:
If you decide to use a ticket resale auction Web site, the usual internet auction risks apply. Check the seller's ratings and feedback from buyers and do not agree to wire money or pay by check. Use a credit card so you can dispute the charge with your credit card issuer should you never receive the promised tickets.
If you find out that you have purchased a counterfeit ticket, report it to the NATB and file a complaint with BBB (www.bbb.org) to help warn other potential customers.