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BBB Accredited Business since

Aec Technology Inc

Phone: (877) 723-2832 Fax: (630) 945-3728 View Additional Phone Numbers 951 State Ave, Saint Charles, IL 60174 http://www.aectec.com



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Description

AEC Technology is a blueprinting equipment company which sells wide-format printers, plotters, scanners, and copiers for individuals and companies in the architecture, construction, and engineering industries. Located in Saint Charles, IL, this company serves the western suburbs of Chicago, including Campton Hills, South Elgin, West Chicago, Geneva, Batavia, Carol Stream, Bartlett, Elburn, Lily Lake, Hanover Park, Bloomingdale, North Aurora, Warrenville, Winfield, Wheaton, Roselle, Sleepy Hollow, West Dundee, Hoffman Estates, Elgin, Gilberts, Dundee Township, Maple Park, Medinah, Streamwood, and Sugar Grove. The company has over 20 years of experience in the architecture, construction, and engineering fields, and was awarded the 2014 Annual Award for Business Excellence Award for Innovation in Business.

This company provides wide format and large scale printers, plotters, scanners, and copiers for contractors, architects, and engineers in order to assist them with CAD drawings, blueprints, banners, high-quality reproductions, and other types of printing which require top specifications and technical prowess. The company sells refurbished products from manufacturers such as HP, Canon, Oce, KIP, Richoh, Xerox, Epson, and Contex, and provides free lifetime technical support on their products to ensure that they maintain their reliability and service for years to come, understanding that a wide format printer or other piece of equipment is a large investment that will need regular maintenance in order to run efficiently. They also sell replacement parts and other equipment necessary for the products they sell.

Visit the website for AEC Technology to learn more about their products, read about the company's history and services, and browse their inventory of wide format scanners, plotters, and printers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Aec Technology Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Aec Technology Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Aec Technology Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 31, 2009 Business started: 09/01/2005 Business started locally: 09/01/2005 Business incorporated 09/01/2005 in IL
Type of Entity

Corporation

Business Management
Mr. Jerry L Rushing, President
Contact Information
Principal: Mr. Jerry L Rushing, President
Business Category

Blueprinting Equipment & Supplies Copiers & Copier Supplies Engineering Equipment & Supplies Printers Computer Printers Sales & Service Blueprinting Office Equipment Merchant Wholesalers (NAICS: 423420)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.