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BBB Accredited Business since

Bird-X Incorporated

Fax: (312) 226-2480 View Additional Phone Numbers 300 N Oakley Blvd, Chicago, IL 60612 http://www.bird-x.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Bird-X is a pest control company which provides bird repellant and pest control solutions for residential and commercial customers. This company serves a national customer base as well as customers throughout the Chicagoland area, including those in Naperville, Schaumburg, Highland Park, Crystal Lake, Deerfield, Lake Forest, Arlington Heights, Rolling Meadows, Mt Prospect, Prospect Heights, Joliet, Aurora, Tinley Park, Oak Park, Park Ridge, River Forest, Evanston, Skokie, West Chicago, Warrenville, Wheaton, Dundee Township, Carpentersville, Niles, Blue Island, Midlothian, Bensenville, Burlington, Rockford, DeKalb, Romeoville, and Rosemont. Products available from this company include electronic pest control, sonic and ultrasonic bird control, bird spikes and bird netting, laser bird control, visual scares, and organic animal repellent.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bird-X Incorporated meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bird-X Incorporated include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bird-X Incorporated
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 23, 1996 Business started: 01/01/1964 in IL Business started locally: 01/01/1964 Business incorporated 01/17/1964 in IL
Type of Entity

Corporation

Business Management
Mr. Dennis Tilles, President Ms. Alison James, Dir Cust Svcs
Contact Information
Customer Contact: Ms. Alison James, Dir Cust Svcs
Principal: Mr. Dennis Tilles, President
Business Category

Bird Barriers, Repellents & Controls Insect Control Devices Pest Control Supplies & Equipment Lawn & Garden Equipment & Supplies Bird & Wildlife Supply Shops Exterminating and Pest Control Services (NAICS: 561710)

Method(s) of Payment
check, Visa, Mastercard, American Express
Refund and Exchange Policy
http://www.bird-x.com/our-guarantee-pages-128.php 
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.