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Renaissance Retail, LLC

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(847) 932-472027885 Irma Lee Cir Ste 105, Lake ForestIL 60045-5129 Send email to Renaissance Retail, LLC View Additional Web Addresses

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BBB Accreditation

On 08/27/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB and failure to eliminate the underlying cause of complaints on file with the BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Renaissance Retail, LLC's rating include:

  • 41 complaints filed against business
  • Failure to respond to 31 complaints filed against business.

Customer Complaints SummaryRead complaint details

41 complaints closed with BBB in last 3 years | 36 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues2
Delivery Issues25
Problems with Product / Service11
Guarantee / Warranty Issues0
Total Closed Complaints 41

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Renaissance Retail, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 10/26/2011Business started: 11/26/2003Business started locally: 04/14/2010
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Alex Miller (Owner)Ms. Erin Miller (Owner)
Business Category

Bicycle Racks & Security Systems

Products & Services

This company offers internet retail

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.