BBB Business Review

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This business is not BBB accredited.

Best Mattress and More, Inc

Phone: (815) 939-1799 Fax: (815) 939-3166 2020 N State Route 50, Bourbonnais, IL 60914

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Best Mattress and More, Inc, is a mattress and bedding store which offers a variety of bedtime goods and accessories. Located in Bourbonnais, IL, this company serves Bradley, Kankakee, Momence, Manteno, and Peotone. The company was started in 1997 and is locally owned and operated by two women.

This company offers a breadth of sleep products, including mattresses, headboards, beds, adjustable beds, linens, box springs, and pillows. They feature products from Serta and take courses every year in the newest Serta beds and accessories to ensure that they understand the changes in the mattress industry. Their mattresses include inner spring, memory foam, and memory foam hybrids, and they can assist customers in determining which product best fits their lifestyle and needs, as well as their budgets. Best Mattress and More offers the full span of mattress sizes, including California King, king, queen, full, twin XL, and twin.

Visit the website for Best Mattress and More, Inc, to learn more about the different beds and mattresses that they offer, view their current coupons and sales, view directions to their location, and contact the company to discuss their different sizes, mattress types, and line of Serta mattresses and bed accessories.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Best Mattress and More, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Best Mattress and More, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 08, 1998 Business started: 01/01/1997 Business started locally: 01/01/1997 Business incorporated 02/15/2013 in IL
Type of Entity


Business Management
Ms. Gail Goeddeke, Owner Lyn Duchene, Co-Owner
Contact Information
Customer Contact: Lyn Duchene, Co-Owner
Principal: Ms. Gail Goeddeke, Owner
Business Category

Mattress & Bedding Stores All Other Home Furnishings Stores (NAICS: 442299)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.