Find us on Google+

BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Electro Bond Refinishing

Phone: (630) 759-8500 Fax: (630) 759-8503 682 W Boughton Rd STE A, Bolingbrook, IL 60440

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We Re-glaze, not paint bathtubs, wall tile, showers, sinks and counter-tops using state of the art products. Most work is done in 1 day and can be used again in only 24 hours. We give an exclusive 11 year warranty.  We have been in business since 1972 providing only the highest quality products and service.  We are not the least expensive company but our material is far superior to anything else on the market and is exclusive to our company only.  Call for a free estimate.  We look forward to working for you in the near future.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Electro Bond Refinishing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Electro Bond Refinishing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Electro Bond Refinishing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 02, 1992 Business started: 09/01/1972 in IL Business started locally: 09/01/1972
Type of Entity

Sole Proprietorship

Business Management
Ms. Janet W. Shore, Owner
Contact Information
Principal: Ms. Janet W. Shore, Owner
Business Category

Bathtubs & Sinks - Repair & Refinish Bathtub Refinishing Countertops Porcelain Enamel Repair & Refinish Tile Restoration Fiberglass - Bathtubs & Showers Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Method(s) of Payment
Cash, check, paypal, credit cards
Refund and Exchange Policy
Our work is guaranteed for 11 years so there is no need of a refund or exchange policy.
Products & Services

We offer a 25% discount to all people who mention they found us on the BBB. Say "ebr" and receive an additional 5% off.
We can even refinish your bathtub if it has been painted before.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.