Business ProfileforBCI Acrylic, Inc.

A three-day job that started the day after Mother's Day. And here we are still waiting for material. Starting with salesman, call BCI Acrylic three time to verify the measurements would work without having to do concrete work or remove vanity. Two days later, a contractor came out to remeasure to make sure everything was correct. We got a call for material in and set a date. The first was the shower pan was the wrong one and had to be re-ordered (three more weeks for that). But they went with the chiseling concrete out to make the pan fit work. Also, the concierge of BCI Acrylic called, they had to cut our marble vanity in half to fit the pan and would be replaced by them. Then there was the wall that wasn't measured correctly and that had to be ordered. Now the doors and the supports are too short for the walls, that is being reordered but never made it to the house. So, here's another issue for me (homeowner) to deal with three pipes coming out of the wall caped from the other sink and no floors tile for the missing vanity half. BCI Acrylic has had eight months for damage control now. They have replaced the walls and shower doors in November 2023. The contactor left an overpowering smell from the adhesive used to anchor the walls and I had to use a third-party vendor to come to remove the odor at a cost of $849.76 to ozone the area after waiting from 12/8-15/23 for the company to do something about it. Now being bounce back and forth now on the vanity replacement. Good Luck, *************************** *******, **