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BBB Accredited Business since


Phone: (847) 525-7394 3017 Max Ct, Island Lake, IL 60042

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A-Proseal is a basement waterproofer which also provides assistance which other aspects of waterproofing and leak repair. Located in Island Lake, IL, this company serves customers in the northwest suburbs of Chicago, including Wauconda, McHenry, Crystal Lake, Hawthorne Woods, and Lake Barrington. The company has been in business for over 13 years.

This company waterproofs basements as well as installs drain tile systems, seals foundation cracks, seals and installs window wells, installs and repairs sump pumps, installs discharge lines, waterproofs exterior walls, and repairs crawl spaces. The drain tiles system will equalize pressure from sump pumps and discharge lines, releasing water pressure and allowing for proper drainage. For foundation cracks, A-Proseal uses epoxy, which is stronger than concrete and comes with a lifetime warranty.

With window wells, the company will drain and replace existing clay pipes with perforated pipes to prevent over-flooding, and when necessary will connect the pipes to a sump pump to improve the movement of water out of the well. Sump pumps are used in cases where basement flooding is common because the foundation is below the water table or because the area receives frequent rain. When a sump pump is necessary, A-Proseal can replace or repair sump pumps, or install one. They can also trench and install discharge lines, which are used to move water away from a basement to an area such as a storm drain. A-Proseal can also waterproof the exterior wall and repair crawl spaces that have crumbling or water-damaged walls.

Visit the website for A-Proseal to learn more about the services they offer and request a free consultation for basement waterproofing, sump pump installation, or crawl space repair.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-Proseal meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A-Proseal include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-Proseal
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 23, 2014 Business started: 05/01/2012 Business started locally: 05/01/2012
Type of Entity

Sole Proprietorship

Business Management
Mr. Fernando Ramirez, Owner
Contact Information
Principal: Mr. Fernando Ramirez, Owner
Business Category

Basement Waterproofing Sump Pump Contractors Foundation Repair & House Leveling Waterproofing Contractors Waterproofing Contractors Windows - Wells & Covers Other Building Finishing Contractors (NAICS: 238390)

Products & Services

This business offers: Residential Full Service Basement Waterproofing.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.