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BBB Business Review

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BBB Accredited Business since

Jewelry & Electronics Exchange

Phone: (847) 746-2066 1217 Sheridan road, suite A, Winthrop Harbor, IL 60096

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Jewelry & Electronics Exchange is a retail, trade, and exchange shop for jewelry and home electronics. This business is located in Winthrop Harbor, IL, and offers its services online as well as locally in the northern Chicago suburbs including Zion, Russell, Rosecrans, Wadsworth, Beach Park, Waukegan, North Chicago, Antioch, Lake Villa, Lindenhurst, Old Mill Creek, Gurnee, Park City, and Gages Lake. This company offers an online shop and in-store selling, trading, and retail for jewelry such as gold, silver, and diamonds, and accepts broken, mismatched, or separated pieces of jewelry and diamonds. They also provide buying, selling, and exchanging services of cellphones, video game consoles, tablets and computers, televisions, instruments, and other home electronics, and they offer pre-paid cell phone plans, layaway options, and computer formatting services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jewelry & Electronics Exchange meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Jewelry & Electronics Exchange include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jewelry & Electronics Exchange
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 03, 2011 Business started: 03/13/2007 Business started locally: 03/13/2007 Business incorporated 03/13/2007 in IL
Type of Entity


Business Management
Mr. Abdelelah Mohammad, Owner Zyad Alchaar
Contact Information
Customer Contact: Zyad Alchaar
Principal: Mr. Abdelelah Mohammad, Owner
Business Category

Barter & Trade Exchanges Home Electronics Jewelry Buyers Cell Phone & Tablet Equipment, Supplies & Repair Computers - Dealers Computers - Used Electric Equipment - Used Games & Supplies Gold Buyers Jewelers - Retail Mobile Telephone Equipment & Supplies Mobile Telephone Service Video Games - Dealers All Other Support Services (NAICS: 561990)

Alternate Business Names
J&E Exchange Jewelry & Electronics Exchange LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.