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BBB Business Review

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BBB Accredited Business since

BMO Harris Bank N.A.

Phone: (888) 340-2265 Fax: (847) 215-6618 111 W. Monroe St.  5 East, Chicago, IL 60603 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that BMO Harris Bank N.A. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for BMO Harris Bank N.A. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 227 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

227 complaints closed with BBB in last 3 years | 75 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 86
Billing/Collection Issues 27
Delivery Issues 24
Guarantee/Warranty Issues 3
Problems with Product/Service 87
Total Closed Complaints 227

Customer Reviews Summary Read customer reviews

3 Customer Reviews on BMO Harris Bank N.A.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: January 01, 1965 Business started: 02/01/1907 Business started locally: 02/01/1907
Business Management
Ms. Mollie Carver Gawronski, Regional Business Sales Manager Ms. Jo Ann Modschiedler, Distric Operations Mr. Dave Segrue, Vice President Business Banking Ms. Janice Zimmermann, Senior Commercial Relationship Manager
Contact Information
Principal: Ms. Mollie Carver Gawronski, Regional Business Sales Manager
Customer Contact: Ms. Jo Ann Modschiedler, Distric Operations
Number of Employees


Business Category

Banks Banking Services Loans Loans - Small Business Mortgage Brokers Retirement Planning Service Financial Services Mortgage Bankers Mortgage And Escrow Companies Investment Banking and Securities Dealing (NAICS: 523110)

Alternate Business Names
Harris N.A.
Additional Information

Visit for complete list of locations.

Customer Review Rating plus BBB Rating Summary

BMO Harris Bank N.A. has received 4.12 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.