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BBB Accredited Business since 08/01/2013

Conway Imports Auto Sales

Phone: (630) 830-3600Fax: (630) 830-3696615 E Lake St, StreamwoodIL 60107-4101 Send email to Conway Imports Auto Sales

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Description

Conway Imports Consulting Inc is a Chicago used car dealership which sells foreign and domestic cars in addition to servicing vehicles. Located in Streamwood, IL, this company serves the northwest suburbs, including Elgin, Schaumburg, Hoffman Estates, Carpentersville, Roselle, and Bloomingdale. General manager Chris Bienko has been in the automotive industry for over ten years, while mechanic Lukasz Rak has been servicing cars for over 15 years.

Only one block away from the Metra, this company will pick up customers who arrive by train and transport them to the showroom. Conway Imports has an inventory ranging in prices, mileage, and year, including those from the most recent model year. The lowest priced vehicles are around $5,000, while the highest priced vehicles are around $45,000. The dealership sells cars from 1999 onward, and mileage on the vehicles ranges from 10,000 to 200,000. Automobile makers represented include Acura, Dodge, Honda, Mercedes-Benz, Toyota, and Volvo. Sedans, hatchbacks, SUVs, trucks, and vans are all available. Transmission options include automatic, manual, CVT, and automated-manual.

Financing is available for a variety of credit situations, including low or no credit. Their website includes a pre-approval form for financing options. In addition to selling cars, Conway Imports Consulting Inc services vehicles and sells automotive parts. Their service department is open during the workweek, but has no weekend availability.

Visit the website for Conway Imports Consulting Inc to meet the staff of the company, fill out a pre-approval form for financing, and view their inventory of used trucks, vans, SUVs, and cars.

BBB Accreditation

A BBB Accredited Business since 08/01/2013

BBB has determined that Conway Imports Auto Sales meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Conway Imports Auto Sales' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

8 Customer Reviews Customer Reviews on Conway Imports Auto Sales

Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 8 Customer Reviews

Additional Information

top
BBB file opened: 04/29/2013Business started: 02/01/1984
Type of Entity

Corporation

Incorporated: May 2011, IL

Contact Information
Principal: Mr. Chris Bienko (General Manager)Ms. Diana Bienko (Office Manager)
Business Category

Automobile Dealers - Imported Cars, Auto Services, Auto Repairing - Foreign, Auto Repair & Service, Auto Diagnostic Service, Auto Accessories, Auto Parts & Supplies - New, Auto Dealers - Used Cars

Alternate Business Names
Conway Imports Consulting Inc

Customer Review Rating plus BBB Rating Summary

Conway Imports Auto Sales has received 5.00 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.