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BBB Accredited Business sinceAdditional Locations
Phone: (630) 833-9770 Fax: (630) 833-4484 PO Box 3338, Oak Brook, IL 60522 View Additional Email Addresses
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The Oak Group is an auto warranty processing company which provides auto products and services for financial institutions and dealers. This company serves the western suburbs of Chicago, including Downers Grove, Westmont, Hinsdale, Western Springs, La Grange, Brookfield, Hillside, Bellwood, Berkeley, Villa Park, Lombard, Glen Ellyn, Wheaton, Warrenville, Naperville, Woodridge, Riverside, North Riverside, Carol Stream, Glendale Heights, Elmhurst, Stone Park, Melrose Park, Maywood, Forest Park, Darien, Burr Ridge, Indian Head Park, Hines, and Broadview. Services available from this company include lifetime warranty programs and loyalty programs, GAP programs, theft deterrent programs, vehicle service contracts, vehicle appearance protection products, tire and wheel programs, credit life and disability products, customer loyalty and maintenance programs, ancillary programs, F & I training and development, and profit sharing and reinsurance solutions.
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A BBB Accredited Business since
BBB has determined that The Oak Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Oak Group include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Marty Stockhausen, Director of Operations
Auto Warranty Processing Service Training Programs Insurance - Auto Insurance Claim Processing Services Insurance Consultants Other Direct Insurance (except Life, Health, and Medical) Carriers (NAICS: 524128)
Alternate Business NamesAdministrative Marketing Service Oak Services, Inc
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview