BBB Accredited Business sinceAdditional Locations
Phone: (800) 397-6767 Fax: (866) 656-6518 205 N Michigan Ave STE 2200, Chicago, IL 60601
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A BBB Accredited Business since
BBB has determined that Mepco Finance Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Mepco Finance Corporation include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 40 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||23|
|Total Closed Complaints||40|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Mark Collins, President & Chief Executive Officer Mr. Anthony Hammes, VP of Compliance and Corporate Communication
Auto Warranty Plans Billing Service Payment Processing Service Financial Services Other Direct Insurance (except Life, Health, and Medical) Carriers (NAICS: 524128)
Alternate Business NamesMepco Acceptance Corporation
Products & Services
Mepco Finance Corporation ("Mepco") is a servicer of payment plans related to vehicle service contracts. However, Mepco has no involvement in the development, marketing, sale, claims processing activities, or other administration of these vehicle service contracts, and Mepco does not engage in any form of telemarketing. Mepco's sole role is that of the servicer of the payment plan related to the vehicle service contract, sending bills and collecting payments, and is not the seller or administrator of the vehicle service contract. Customers would need to contact their sales agent, dealership or service contract administrator's offices directly for any information regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any other vehicle service contract related issues.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview