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BBB Accredited Business since 09/01/2007
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A BBB Accredited Business since 09/01/2007
BBB has determined that Montway Auto Transport meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Montway Auto Transport 's rating include:
- 33 complaints filed against business
Factors that raised Montway Auto Transport 's rating include:
- Length of time business has been operating.
- Response to 33 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||3|
|Problems with Product / Service||21|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||33|
Montway Auto Transport has requested that before filing a BBB complaint, consumers contact Dimitre Kirilov at firstname.lastname@example.org or 224-300-5393
Contact InformationPrincipal: Mr. Michael Mihaylov (Owner) Dimitre Kirilov (General Manager)
Auto Transporters & Drive-Away Companies, Vehicle Transport Services, Auto & Truck Brokers
Products & Services
This company offers Before filing a BBB complaint, consumers please contact Dimitre Kirilov at email@example.com or 224-300-5393.
Instant car shipping Rate CALCULATOR at WWW.MONTWAY.COM - Display your price quote in less then 10 seconds. No hassle , No phone calls , No personal information - just a simple, competitive price. Montway, Inc has a Carrier License ( owns a car carrier fleet ) and a Brokerage License to access pre-screened and approved car hauling fleets across the nation. One of the very few BBB Accredited car transporters - completely licensed, bonded and insured! Delivering your auto and peace of mind!
Alternate Business NamesMontway, Inc
VIN Cloning Swindles Luxury Car Buyers
4740 N Cumberland Ave # 393
Chicago, IL 60656-4239(224) 300-5393
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Montway Auto Transport is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (224) 220-0221
- (888) 666-8929
Additional Fax Numbers
- (815) 346-5882
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Auto Transporters & Drive-Away CompaniesContracts
VIN Cloning Swindles Luxury Car Buyers
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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