BBB Business Review

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This business is not BBB accredited.

Car Care Center ASA, Inc.

Phone: (773) 588-3200 Fax: (773) 588-3810 3447 W Belmont Ave, Chicago, IL 60618 http://www.carcarecenterasa.com


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Description

Car Care Center ASA is an auto services company which provides maintenance and repair for all makes and models of vehicle, both foreign and domestic. This company serves downtown Chicago, including the neighborhoods of Kelvyn Park, West Lakeview, Irving Park, North Center, Hermosa, Belmont Cragin, Lake View, Albany Park, Avondale, Wicker Park, Humboldt Park, Portage Park, and Montclare. Services available include windshield and wiper replacement, oil change and lubrication, fluid fills, wheel alignment, battery replacement, repair services, vehicle towing, frame straightening, rust repair, hail damage repair, locksmith services, and tire sales.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Car Care Center ASA, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Car Care Center ASA, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 2006 Business started: 10/02/2006 Business started locally: 10/02/2006 Business incorporated 10/25/2006 in IL
Type of Entity

Corporation

Business Management
Mr. Johnny Otarola, Owner, President
Contact Information
Principal: Mr. Johnny Otarola, Owner, President
Business Category

Auto Services Auto Lube & Oil - Mobile Auto Service - Tires/Batteries/Accessories Tire Dealers Windshield Wipers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Body Repair & Painting Auto Diagnostic Service Auto Electric Service Auto Repair & Service Auto Repair - Suspension Auto Repair - Tune-Up Lubricating Service - Automotive Mufflers & Exhaust Systems Transmissions - Automobile Auto Repair - Windshield, Glass Shops All Other Travel Arrangement and Reservation Services (NAICS: 561599)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.