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          Find a Location

          ECP Incorporated has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • ECP Incorporated

              11210 Katherine's Crossing Ste 100 Woodridge, IL 60517-5075

              BBB Accredited Business

            • ECP Incorporated

              PO Box 932 Oak Brook, IL 60522-0932

              BBB Accredited Business

            • ECP Incorporated

              PO Box 1052 Oak Brook, IL 60522-1052

              BBB Accredited Business

            • ECP Incorporated

              c/o Devpie Management Services Ltd 100-95 Barber Greene Rd Toronto, ON M3C 3E9

            Business ProfileECP Incorporated

            Specialty Auto Parts
            Multi Location Business
            BBB accredited business

            Contact Information

            11210 Katherine's Crossing

            Ste 100

            Woodridge, IL 60517-5075

            Visit Website
            (800) 323-3521

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.38/5

            Average of 112 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            55 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/31/1993

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            ECP offers a diversified line of products and programs through new car dealers which include: Appearance Protection Products for new, used, and leased vehicles, Optional Protection Products, Customer Appreciation Programs as well as a complete line of Detailing, Prep, Service and Facility Chemicals and Supplies. 

            Business Details

            This is a multi-location business.

            Find a Location

            ECP Incorporated has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • ECP Incorporated

                11210 Katherine's Crossing Ste 100 Woodridge, IL 60517-5075

                BBB Accredited Business

              • ECP Incorporated

                PO Box 932 Oak Brook, IL 60522-0932

                BBB Accredited Business

              • ECP Incorporated

                PO Box 1052 Oak Brook, IL 60522-1052

                BBB Accredited Business

              • ECP Incorporated

                c/o Devpie Management Services Ltd 100-95 Barber Greene Rd Toronto, ON M3C 3E9

              Location of This Business
              11210 Katherine's Crossing Ste 100, Woodridge, IL 60517-5075
              BBB File Opened:
              4/4/1988
              Years in Business:
              48
              Business Started:
              9/30/1975
              Business Started Locally:
              9/30/1975
              Business Incorporated:
              9/30/1975
              Accredited Since:
              3/31/1993
              Type of Entity:
              Corporation
              Alternate Business Name
              • ECP Incorporated
              Business Management
              • Mr. Michael Heraty, President and CEO
              • Mr. Steven Krieser, Director of Regulatory Affairs
              Contact Information

              Principal

              • Mr. Michael Heraty, President and CEO
              • Mr. Steven Krieser, Director of Regulatory Affairs

              Customer Contact

              • Mr. Steven Krieser, Director of Regulatory Affairs
              Additional Contact Information

              Fax Numbers

              • (800) 409-5195
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              55 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/16/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I purchased *** Ceramic Coating Plus Protection for my car which developed spotting on the hood, front bumper and fenders. The coating disintegrated and the paint was affected and became unsightly. When I pursued a remedy through the warranty I was initially denied with a boilerplate denial letter. After months of angst *******. requested I obtain an estimate from the Motoworld Lexus Dealer which was prepared on 10/05/23 and sent to ECP in the amount of $1,659.37. ECP notified me they had an agreement with Motoworld to remedy the problem for $330.90 which upon inquiry with the Dealer they did not. ECP sent an inadequate payment of $330.90 based on their own determination to Motoworld on 01/17/2024 which has not been cashed as the car cannot be repaired for this amount per Dealer Quote. Further details are provided in attachments. Thank You,*********,*******************************
              Read More
              Read 54 More Complaints

              Customer Reviews

              112 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              An T

              04/16/2024

              Great communication from *************************. She was super detailed with her explanation and walked me through the whole claims/service process. She also explained the full benefits of the warranty and provided all the steps for follow-up. Would definitely buy this warranty protection again!!
              Read 111 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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