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BBB Business Review

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BBB Accredited Business since

Warren's Shell Service

Phone: (847) 475-7797 Fax: (847) 475-4538 1201 Chicago, Evanston, IL 60202

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Warren's Shell Service is an auto repair and service station which provides general maintenance and repair services to vehicles, both foreign and domestic. This company serves the northern suburbs of Chicago, including Niles, Skokie, Lincolnwood, Golf, Glenview, Wilmette, Winnetka, Morton Grove, Northfield, Glencoe, Northbrook, Deerfield, Highland Park, Bannockburn, Highwood, Lincolnshire, Riverwoods, Wheeling, Buffalo Grove, Prospect Heights, Mt Prospect, Des Plaines, Park Ridge, Rolling Meadows, and Arlington Heights. Services available from this company include preventative vehicle maintenance, climate control repair, tire replacement, transmission repair, electronic computer analysis, tune-ups, oil changes, tire rotations, emissions testing, and belt and hose replacements.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Warren's Shell Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Warren's Shell Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Warren's Shell Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 14, 2000 Business started: 10/24/1994 Business started locally: 10/24/1994 Business incorporated 10/12/1994 in IL
Type of Entity


Business Management
Mr. Warren Fellingham, Owner Mr. Matt Bell, General Manager
Contact Information
Principal: Mr. Warren Fellingham, Owner
Number of Employees


Business Category

Auto Repair & Service Auto - Emissions Testing Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Lubricating Service - Automotive Mufflers & Exhaust Systems Tire Retread & Repair Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Repair - Windshield, Glass Shops Auto Services Auto Lube & Oil - Mobile Service Stations - Gasoline & Oil Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service Auto Inspection Stations General Automotive Repair (NAICS: 811111)

Alternate Business Names
WLF Automotive Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.